Greetings associates and colleagues! I trust that you, your families, providers and patients are staying healthy and cautious as we all attempt to manage the spread of the Covid-19 virus.
In the light of the challenges we all face, I’d like to announce the addition of a New Key Market Associate, H3C, who provides CCM+ services to our member base. Headquartered in Omaha, Nebraska, H3C provides tele-support services in the areas of Chronic Care Management, Annual Wellness Visits, and, telephone screening and outreach of at-risk patient populations who are most susceptible to the Covid-19 virus. Given the recent announcement by CMS to broaden access to Medicare telehealth services so that beneficiaries can receive a wider range of services without traveling to their doctors, the addition of H3C could be timely as you manage your members’ patient demands.
After reflecting on past issues and evaluating many companies in this space, we’re pleased that H3C has the platform, the background in call center operations, and the clinical ethic required to benefit patients, providers and our IPA members. We were particularly impressed with their ability to tailor care plans to an individual patients’ experience. This is particularly critical as our members and member practices struggle to manage the influx of concern driven by recent events.
H3C’s President, Eric Wilson, commented on our agreement as we commence this relationship:
“We’re very pleased to announce this alliance with TIPAAA. Since CMS began reimbursing for Chronic Care Management in 2015, there have been a number of CCM companies that have entered this space. In the eyes of providers, the results so far have been mixed. We have developed a business model that combines call center technology with an evidence-based assessment platform named “Maria ™”, to power our dedicated service teams, addressing the three problem areas that have plagued others attempting to address this area: First, to seamlessly enroll and onboard new patients, Secondly, to keep those patients engaged and participating beyond the initial enrollment period, and finally to scale services across patient and provider populations”, says Wilson.